Privacy Policy

Last Updated: April 19th, 2025

Zubaidah Supermarket & Restaurant, Inc. ("Zubaidah," "we," "us," or "our") is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and share it, and your rights and choices regarding that information when you interact with us online and in-person at our location in Buffalo, NY.

1. Information We Collect

We collect the following categories of personal information:

a. Information You Provide to Us

Name, phone number, email address, and postal addressPayment and billing informationPreferences and interestsCommunication preferencesInformation provided via forms, surveys, or promotions

b. Information We Collect Automatically

When you use our website or mobile applications, we may collect:

IP address and location

Browser type and version

Pages visited and time spent on our website

Device type and identifiers

Cookies and other tracking technologies

c. Information from Third Parties

We may receive information about you from third-party services including payment processors, delivery partners, or advertising networks.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our services

To process orders and manage your purchases

To communicate with you about orders, updates, and promotions

To improve our website, services, and customer experiences

To detect and prevent fraud or misuse of our services

To comply with legal obligations

3. Communication and Consent

By using our website, mobile app, or providing your personal information via forms or sign-ups, you consent to receive communications from Zubaidah. This may include:

Transactional messages (e.g., order confirmations, service updates)

Promotional emails or SMS messages

Newsletters, offers, and event announcements

You agree to receive communications via email, phone, or SMS by checking a box or submitting your information. You may unsubscribe at any time:

Email:Click the "unsubscribe" link in the email

SMS:Text “STOP” in reply to opt out

Please note:

Transactional communications cannot be opted out of

Administrative messages related to service updates or policy changes may still be sent

To fully opt out, you must stop using our services and delete your account or contact us for assistance

4. Sharing Your Information

We may share your personal information with:

Service providers and vendors who help us operate (e.g., payment processors, delivery services)

Legal authorities when required by law or to protect our rights

Business partners in connection with promotions, loyalty programs, or joint services

Third-party marketing partners, only if you have opted in

We do not sell your personal information.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

Right to access or request a copy of your personal data

Right to correct or update your personal information

Right to delete or request the removal of your personal data

Right to opt-out of promotional communications

To exercise your rights, please contact us at [email protected].

6. Data Security

We implement industry-standard safeguards to protect your data, including encryption, firewalls, and secure access protocols. While no system is 100% secure, we strive to use commercially acceptable means to protect your personal information.

7. Retention of Information

We retain your information as long as needed to:

Fulfill the purposes described in this policy

Comply with legal obligations

Resolve disputes

Enforce our agreements

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors without parental consent. If we learn we have collected data from a child, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Please review it regularly for any updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, contact us at:

📍Zubaidah Supermarket & Restaurant, Inc.

Buffalo, NY

📞 (716) 641-3535

✉️ [email protected]